Frequently Asked Questions


Welcome to our FAQ section! Here, you'll find answers to commonly asked questions about our services, rates, safety measures, and more. Thank you for choosing us for all your transportation needs.

Contact Support

If you don't see your question answered here, feel free to reach out to our team for personalized assistance.

1. What type of equipment do I need for my freight?

Based on the equipment you currently possess, we can offer just power units or a combination of power and trailers. Our refrigerated trailers are ideal for transporting temperature-sensitive freight like flowers, food, and medicine, while flat-deck trailers are perfect for large, uniquely shaped cargo such as machinery and pipes.

2. What lanes do you cover?

Our expertise lies in long-haul transportation - if there's a route, we can deliver. Beginning our journey in Alberta, we have since extended our services to British Columbia, Ontario, and even ventured into the Territories. Pushing our limits, we successfully transported mining equipment to Yellowknife for the Ice Road seasons, proving that distance is never a barrier for us.

3. How much freight can you tranport?

Full truckload shipping is designed for shippers with large enough freight volumes to fill an entire trailer and prefer strict pickup or delivery schedules. On the other hand, LTL (less-than-load) shipping is ideal for those with smaller freight quantities that don't require a full trailer and have more flexible loading and delivery schedules. You can select the most suitable shipping method based on your specific deadlines, funding, and shipment requirements.

4. Does freight shipping work the same as parcel shipping?

No, it does not. Here is the contrast between them: A parcel weighing less than 150lbs, is capable of being moved without the need for a liftgate or forklift, and the cost is not based on density.

Freight weighing over 150lbs, is typically palletized or crated, where the cost is calculated based on density and freight class. It requires the use of a forklift or liftgate for movement and may have specific handling requirements.

5. What is the BOL and who provides it?

The Bill of Lading (BOL) is a vital document in freight transport, assisting with tracking, payment, insurance claims, and liability. Serving as a loading receipt, contract of carriage, and title document combined, the BOL is crucial in the logistical process. Issued by the carrier upon loading of the cargo, the BOL serves as confirmation of the goods' transfer. Additionally, it acts as a receipt affirming that the shipment was received in proper condition, unless any discrepancies are noted on the BOL during pickup.

Delivering across the country.